beacon-v2.helpscout.net: Help Scout Tracker | Privacy Auditor
- Privacy Auditor Research Team
- Privacy , Trackers
- September 9, 2025
Table of Contents
beacon-v2.helpscout.net: Help Scout’s Invasive Tracking
The domain beacon-v2.helpscout.net is a tracker by Help Scout, logging your support interactions. It builds a profile, invading your privacy.
What Is beacon-v2.helpscout.net?
This tracker monitors support chats and tickets to analyze behavior. It captures personal data, undermining anonymity.
Data It Collects
It grabs:
- IP Address: Links to location.
- Support Queries: Records chat content.
- Browsing Data: Tracks pages.
- Cookie IDs: Uses tracking tags.
- Device ID: Identifies hardware.
- User Agent: Notes browser.
This profiles your support needs.
Who Gets Your Data?
Shared with:
- Help Scout: For analytics.
- Third-party client: For monitoring.
- Cloud provider: For storage.
- Government entity: If compelled.
How to Protect Yourself
- Limit Sharing: Avoid detailed queries.
- Use a VPN: Hide IP.
- Block Trackers: Use extensions.
Sources
- Help Scout Privacy Policy: https://www.helpscout.com/company/legal/privacy/
Warning
The beacon-v2.helpscout.net tracker logs your IP address and support queries. Protect with VPNs and caution.
This is a legal disclaimer. All information is provided for educational purposes only.
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