lptag.liveperson.net: LivePerson Chat Tracker Exposed | Privacy Auditor

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lptag.liveperson.net: How LivePerson Tracks Your Chat Activity

LivePerson’s tracker, lptag.liveperson.net, watches your interactions in customer support chats on various websites, collecting data to profile your behavior for business insights. This intrusion compromises your privacy. Here’s what it does and how to resist.

What Is lptag.liveperson.net?

This domain belongs to LivePerson, a customer engagement platform that powers chat widgets on websites. It tracks user interactions to analyze behavior for its clients. As Privacy Auditors, we view this as an unnecessary invasion of personal communications.

Data It Collects

When you use a chat widget with LivePerson, it grabs:

  • IP Address: Ties activity to a location, like home or office.
  • Chat Content: Logs messages typed in support chats.
  • Behavioral Data: Tracks time in chat, responses, and clicks.
  • Device ID: Captures unique IDs for cross-session tracking.
  • Cookie IDs: Sets trackers to follow you across clients.
  • Session ID: Ties chat actions to a unique identifier.
  • Browser Info: Identifies Chrome or Firefox with version details.
  • Operating System: Logs Windows 11 or Android 12 specifics.
  • Referrer URL: Notes the site hosting the chat widget.
  • Timestamps: Marks every interaction precisely.

This data exposes your support queries and habits.

Who Gets Your Data?

LivePerson shares your info with:

  • Business Clients: Companies using LivePerson for support analytics.
  • Third-Party Partners: Firms enhancing chat behavior profiles.
  • Cloud Service Providers: Infrastructure hosting LivePerson’s data.
  • Government Authorities: If legally compelled, per compliance terms.

How to Protect Yourself

Privacy Auditors guide you to limit chat tracking:

  • Block Trackers: Use Privacy Auditor tools to stop lptag.liveperson.net scripts.
  • Mask with a VPN: Hide your IP using a VPN like Mullvad.
  • Use Privacy Browsers: Opt for Firefox with tracking protection or Tor.
  • Clear Cookies: Delete tracking cookies regularly.
  • Avoid Chat Widgets: Use email or phone support instead of chat.

Combine these to shield your chat privacy.

Sources

Warning

The lptag.liveperson.net tracker grabs data like your chat content and IP address during support interactions. Protect yourself with Privacy Auditor’s blockers, a VPN, and our privacy expertise.

Learn Privacy Tips

This is a legal disclaimer. All information is provided for educational purposes only.

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